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+--- Thread: Flash Masta was only detected one time (/showthread.php?tid=5404)
Flash Masta was only detected one time - Thefreeman - 02-28-2023
A previous thread seems to have had the same issue.
I was able to upload a backup just fine but when I tried again both of my PC's read the Flash Masta as "USB Device". I am unable to use the software and am unsure on how to fix this. I have tried three different cables on over ten different USB ports so I don't believe that is the issue.
Please let me know of any solutions that may be avaailable as i'm dying to explore this library! Thanks!
RE: Flash Masta was only detected one time - Flavor - 02-28-2023
Hey Thefreeman!
Do you have any way to show us the product/device ID and vendor/manufacturer ID (AKA VID and PID) of the "USB Device?"
This link (just grabbed from Google) shows how to get them.
https://kb.synology.com/en-in/DSM/tutorial/How_do_I_check_the_PID_VID_of_my_USB_device
It somewhat sounds like the cart went in to DFU mode and it's waiting for a new firmware.
You can also open a "SUPPORT" request to https://www.flashmasta.com/about/contact/ if you get some screenshots or whatever.
RE: Flash Masta was only detected one time - Thefreeman - 02-28-2023
(02-28-2023, 05:01 AM)Flavor Wrote: Hey Thefreeman!I was able to locate the ID
Do you have any way to show us the product/device ID and vendor/manufacturer ID (AKA VID and PID) of the "USB Device?"
This link (just grabbed from Google) shows how to get them.
https://kb.synology.com/en-in/DSM/tutorial/How_do_I_check_the_PID_VID_of_my_USB_device
It somewhat sounds like the cart went in to DFU mode and it's waiting for a new firmware.
You can also open a "SUPPORT" request to https://www.flashmasta.com/about/contact/ if you get some screenshots or whatever.
RE: Flash Masta was only detected one time - Flavor - 03-02-2023
I'm sorry about the slow reply. I don't think I got a notification that you replied. I don't know why.
The screenshot you posted indicates that the USB Device is in Atmel DFU mode, which means it's waiting for a firmware to be applied. I don't know why it would act that way or what could have "reset" it.
Can you go to https://www.flashmasta.com/about/contact/ and open a SUPPORT ticket. You can copy/paste some of the text from here or just the URL of this forum post. Then just ask for the proper firmware update package.