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Hi! i just completed my freeplay zero build, everything went fine but my audio seems messed up. There is a constant static, popping sound coming from the speaker when audio isn't being played. As soon as I launch a game, it plays the game audio but a little distorted. I tried plugging in headphones and only get audio coming out in the left ear. Any suggestions? Thanks!
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See if you can tell if there is any pressure on the volume wheel. Maybe take those screws out from around that area and see if it alleviates any pressure. Then with your thumb actuate it back-and-forth a bunch of times.
Did you try it before you put the shell together at all?
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Do you have some foam between the speaker and the circuit board? The speaker could be shorting out something on the circuitry. Also maybe check the connection where the speaker wires solder to the circuit board. Could there be something shorting out or making a poor connection?
Maybe you could share/email some photos of this area.
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I am using the foam that came stuck to the back of the speaker when I got the kit. There was some pressure on the volume wheel but I fixed it and removed the case completely but still have to same issue. The wires going from the speaker and into the FPZ are covered in hot glue but from what I can tell, they are connected right. Would it be ok to just remove the hot glue to get a better look? I took the speaker out of the case completely but it still makes the same noise. The noise is like a static that has popping sounds in it. The pitch of the static changes ever once and while as well and I hear a loud pop every time I launch a game or shut down the system. The weird thing is that it works when audio is being played from a game. It's a little bit fuzzy but hardly noticeable. I also tried the headphone jack but the same thing happens. I tried installing a new image but that didn't change anything. I will email you pictures of that area and a video of the noise. Thanks for your help! -Matt
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For anyone else that reads this thread, Matt sent some videos and photos via email. We will get this worked out via email and then post the result when we have it fixed.
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By the way, the hot glue is there mainly to keep the wires from breaking. That’s a weak point if the wires swing back and forth. I really doubt that removing it would help anything, but it probably wouldn’t hurt anything either.
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My speaker also has the issue and just stopped working entirely. It fixes itself by partially inserting a 3.5mm plug into the port but drops out for no apparent reason; pressure on the volume wheel doesn't seem to have an impact.
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Hey shark!
If you plug a headphone in all the way, do the headphones work fine?